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Gulf Side Villa 1B

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Summary of Fees

Protect Your Trip
Travel Insurance - Protect your payments should you have to cancel. Plan Details

The plan cost includes the travel insurance premium and assistance services fee. Travel insurance coverages are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231, for the operating name used in certain states, and other important information about the Travel Insurance & Assistance Services Plan, please see Important Disclosures.

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Terms & Conditions

Important Information: You MUST be 25 years old to rent with Key Concepts Realty. Key Concepts Realty RENTAL POLICIES AND PROCEDURES 1. Age Requirement All our vacation properties are FAMILY RENTALS ONLY. NO units will be rented to vacationing students or young adults (under 25) unaccompanied by a responsible parent or guardian. We do not rent chaperoned groups. A parent must always be staying in the unit. Our rental units are monitored for violation of this policy. All violators will be evicted with all rental payments being forfeited and additional charges will be applied. Reservations made under false pretense are null and void and check-in will not be allowed. This policy includes reservations made by parents who do not check in and/or who leave overnight during the length of the stay. NO EXCEPTIONS! 2. Check-In Check-in time is at 4 PM CST. In some instances, access to your unit may be unavoidably delayed due to cleaning or maintenance issues. There will be no discounts offered due to late check-in. Your patience will be appreciated in these circumstances. Guests who will be arriving later than 5 PM should make late arrival arrangements by telephone prior to arrival. Early check-ins require special arrangements and may be available for a $50 additional fee. Call 850-492-5462 for details. Our office hours are typically 9 AM – 5 PM CST MondayFriday and 10 AM – 4 AM. 3. Checkout Checkout time is no later than 10 AM. Late checkouts may be available for an additional fee if the unit is not rented for arrival the same day that you depart. If you checkout after 10 AM and do not receive prior approval, you will automatically be charged a late checkout fee. If you were issued any keys, cards or bands while checking in at our office, you must return them to our office where you received them. To avoid an additional cleaning fee, please remove all trash from the unit and place it in the proper containers. We also ask that you place all wet towels in the bathtub and load/start the dishwasher. 4. Trash If excessive trash is left at departure time, guests will incur an additional charge for trash removal. Please review your arrival instructions for trash pick-up days. If applicable, please place the cans on the curb and kindly return them to their designated areas after pick-up. 5. Reservations, Rates & Fees Reservations will be accepted up to one year in advance; however, rates will not be guaranteed. Rates are based on property features, location, and season. Rates are subject to change without notice. We reserve the right to correct rates that may have been misquoted due to human and/or computer error. Sales tax, damage waiver and a one-time administration fee will be added to all reservations. A housekeeping fee will also be added to all reservations which covers the cleaning of the property upon departure. 6. Rental Payments A minimum payment of 50% down per reservation is required to confirm your reservation. Final rental payments are due in full 30 days prior to arrival. If you make your reservation within 30 days of your arrival date, the full amount is due at booking. Payments may be made by credit card, travelers check, cash, bank money order or personal check with personal identification. Once you have paid on the reservation, the reservation is considered confirmed and is subject to the cancellation policy. 7. Cancellation of Reservations Please contact our office as soon as possible in the event you must cancel your reservation, change your dates, or change properties. If the reservation is canceled 29-0 days before the arrival date, the guest forfeits any refund. If the reservation is canceled 59-30 days before the arrival date, the guest will receive a 50% refund. Only IF the reservation is canceled 60 or more days before the arrival date, will the guest receive a full refund minus taxes and fees. All cancellations regardless of the cancellation date will be charged a service fee, credit card fees, and applicable taxes. Once your reservation has been confirmed, any cancellations, date or property changes will be subject to this cancellation policy. To prevent loss of rental payments, we strongly recommend purchasing CSA travel protection. 8. Travel Protection Insurance Travel insurance is available through CSA Travel Protection. The plan is optional, but we strongly recommend it. In case of any unforeseen events, this insurance helps to protect your vacation investment. If you choose not to purchase this coverage, no refunds will be given. To decline this coverage, you must notify us at booking. 9. Hurricane Policy Should a hurricane or tropical storm threaten our area, we will receive evacuation instructions from the National Hurricane Center and our local governing officials. If a mandatory evacuation order is given, refunds will only be given by CSA Travel Protection if you have purchased coverage before the storm was named. Key Concepts Realty will not issue a refund of any rent payments. 10. Key & Lock Out Policy Unit keys, pool band and key cards (when applicable) will be presented at check-in and must be returned at checkout. There will be a charge of $50.00 for each key/card/band not returned. In the event you are locked out of your rental home, contact our office, or stop by for assistance. If calling after hours, call (850) 492-1555 and we will assist you. The fee for lockouts can start at $50 and go up, depending on the situation and time. 11. Linens/Towels/Supplies Although linens are furnished, please bring your own beach towels and beach blankets as linens are not to be removed from the unit. Guests will need to provide their own paper items and cleaning supplies. An initial set up of trash can liners, bathroom paper, dish soap, laundry pods, dishwasher pods, paper towel and body soap are provided. Extra items needed are the responsibility of the guest. Linens are an initial set up only and it is the renter’s responsibility to wash them if needed. If available, you may be able to pick up additional towels at our office. 12. Housekeeping Your vacation accommodation will be cleaned to quality standards prior to your arrival and after your departure. You will be responsible for the cleaning of your unit during your stay and for leaving the unit in good condition at checkout. We respectfully request you to remember that you are staying in someone’s home during your vacation; please treat it with the care you would your own. 13. Maintenance Issues We appreciate you reporting all maintenance items and we will respond to them as soon as possible. Please do not leave any doors or windows open while the A/C or heaters are operating. Key Concepts staff may enter the property to respond to any maintenance and/or housekeeping issues during your stay. No refund or rate adjustment will be made for unforeseen failures such as the supply of electricity, water, pool filtration systems, air conditioning, telephone, television or cable service, appliances, etc. To avoid any unnecessary charges to credit card resulting from service call for a/c or refrigerators, please note: Please do not set thermostat controls below 70 degrees or have doors open with a/c unit running. This will leave the system unable to cool for 12 hours. Guests will be charged for service call if air unit freezes due to misuse. Refrigerator controls should always be set to medium. When putting warm food into an empty refrigerator, it will take 24 hours for food to cool. At your home, you are adding food a few items at a time, not all warm food at once. If you call for a fridge not cooling and it was only due to filling it up, you will incur a service charge for someone to come out. 14. Smoking Smoking is strictly prohibited in all rental units. You will incur an additional charge for carpet cleaning and deodorizing if any evidence of smoking is found in your unit. You must make sure that all doors are closed while you are smoking as the smell can drift back into the unit. 15. Unit Furnishings All units provide the same basic furnishings and equipment. Units may have one or more lockers/closets that are reserved for storage of the owner’s property and are not included in the rental. 16. Pets Absolutely no pets are allowed in rental units that are not pet friendly. Having a pet in a property that does not allow pets is grounds for immediate eviction without a refund. You will incur an additional charge for carpet cleaning and flea spray if any evidence of a pet is found in your unit or on the premises unless the unit is pet friendly. Pet friendly units have a two-dog limit. If this rule is violated Key Concepts reserves the right to evict the guests from the premises. There is a $250.00 nonrefundable pet fee for each pet. If the pet causes over $250.00 in damage Key Concepts reserves the right to charge the card on file for the damages and a receipt will be sent to the guests with details of charges. 17. Unit Assignments We reserve the right to change unit assignments or move reservations without notice. When you confirm a reservation, a unit will be assigned; however, no unit request is guaranteed. If a change becomes necessary, every attempt will be made to contact you and find a comparable unit with Key Concepts. If another property is not available, a full refund will be applied. 18. Construction Occasionally, you may experience construction in your neighborhood during your stay. Please be patient and understanding should this situation arise. Key Concepts will do everything possible to contact the contractor if this is a problem; however, no refunds will be made in the event of construction noise or problems. 19. Subletting No units can be sublet. Your reservation is not transferrable to any other party. 20. Internet, most of our properties have internet access, free, through individual service providers. It is your responsibility to ensure that your selected property has internet access. We do not guarantee internet connectivity due to service being provided by an outside vendor, restrictions from personal computers and several other factors that may lead to interruption of internet service. If the internet service is inoperable, we will do our best to troubleshoot over the phone. No refunds will be given due to loss of internet. 21. Security of Personal Property Key Concepts will not be held responsible for any acts of theft or vandalism or other damage to personal property or any personal property left behind. If items are found and you request them to be returned, we will contact a local shipping service to pick up the items and contact you for payment of shipping. 22. Parking Each Association regulates the number of parking passes issued to rental guests for each size property within the building or neighborhood. No trailers/boats allowed unless otherwise posted on property description. Please check if you will have more than one car so that we can let you know on a unit basis whether this would be allowed or not. 23. Agent for Owner Key Concepts serves as the agent for the owner of the rental property. 24. Property Rules & Regulations Please observe all the rules and regulations governing the use of the property you are occupying. These rules apply to both owners and guests and failure to comply can result in eviction. 25. Injury Guest shall hold harmless Key Concepts and its employees or agents from and against all claims, suits, damages, costs, losses, and expenses arising from injury to any person or property occurring on or about the premises. 26. Refund Policy No refunds or discounts will be given for late arrivals or early departures. No refunds or discounts will be given for maintenance issues pertaining to the complex: temporary elevator problems, pool shut down for service, etc. because these items are beyond the control of Key Concepts and are managed by the complex’s association. 27. Damage Waiver Each damage waiver fee in the amount of $59.00 (plus tax) will be collected on each reservation. This non-refundable damage waiver fee does NOT cover intentional damage, theft, or breach of policy. The damage waiver is limited to a maximum of $1500.00 of unintentional damages to the rental unit interior that occur during your stay. Any damages that exceed that amount or that are not covered will be applied to the credit card that the reservation was made with. The guest must report any loss or damage to the unit or its contents immediately to Key Concepts management staff. This damage waiver policy is void if not reported promptly. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit because of inadvertent acts or omissions, the insurer will reimburse the insured for the cost of repair or replacement of such property up to a maximum benefit of $1500.00. 28. Reservations 30 days or longer A 500.00 deposit is required to hold the 30 days or more. Within 30 days of arrival your first month’s rent is due. Each month thereafter is due within 30 days of the start date. Should you need to cancel your stay within 60 days of arrival you are responsible for the first month reserved. Should you need to cancel within 30 days of your arrival you are responsible for the first month and the second month reserved. If a third month is reserved the rental cost is waived and the first two months fall under the 30 day or 60-day policy. If you cancel outside of the 60 days, you forfeit the 500.00 deposit if the property does not rebook. If you arrive and need to cancel you are responsible for the remainder of your stay. Travel protection for each month is highly recommended